- What is BH Dispatch?
- BH Dispatch is dispatch software for home-service businesses. It turns calls, texts, emails, and web chats into structured jobs, texts them to the right technician, and closes the loop with estimates, receipts, and reports that balance. It was born on a real dispatch floor and still runs live service calls every day.
- Which trades is it built for?
- Locksmiths, plumbers, electricians, HVAC, garage-door, appliance-repair, junk-removal, and handyman businesses — any team that dispatches technicians to jobs, in all 50 states.
- Is the free plan actually free?
- Yes. It's $0 and ad-supported — not a trial. It includes job tracking, your team, customers, estimates & receipts, and live website chat. No credit card, no expiration date. Calls & SMS are on paid plans — we'd rather tell you that here than surprise you later.
- Does the AI assistant act on its own?
- No. It drafts replies, books appointments, and prepares job closures, but every action waits for your approval before it goes out. Your customers talk to your people.
- Can I handle calls and texts in one place?
- Yes, on paid plans. Your business line lives inside the app, so you answer, call back, and text customers and technicians from a single inbox tied to each job.
- Does it support subcontractors and profit splits?
- Yes. BH Dispatch is built for companies that dispatch to subs — per-technician and per-company rates, two-sided settlement, and statements that reconcile to the penny.
- Is my business data kept separate?
- Yes. Each business runs in its own isolated workspace; your jobs, customers, and phone line are never shared with another company on the platform.
- How do I get started?
- Start free — no credit card, no demo required. Tell us about your shop and we'll set up your workspace, usually within one business day.