Junk removal dispatch software — from photo quote to hauled and paid
'How much to haul this?' becomes a priced, booked, dispatched job — one dispatch management system for photo quotes, crews, and same-day junk hauling.
BH Dispatch was not designed for junk removal on a whiteboard. It grew up on a real dispatch floor that runs on same-day, address-based work — the kind where a job is only worth money if somebody actually gets there today. Today it holds 12,000+ jobs tracked, 8,000+ customers managed, and five years of job history under one roof, and it dispatches 60+ technicians and 40+ partner companies. A junk hauling service runs on the same shape: a photo and a question, a price, a truck, and an address that has to be somewhere on today's route.
The free plan is $0 and ad-supported, not a trial. Job tracking, your team, customers, estimates and receipts, and live website chat are all included, with no credit card and no per-seat cost for technicians, subcontractors, and freelancers. Calls and SMS inside the app are on paid plans, and we say that up front. Start free, run it on your own hauls, and see whether the day's jobs and the day's paperwork finally match.
Sound familiar?
- Customers want a price from a photo, fast — slow quotes lose same-day hauls.
- Routing crews to back-to-back jobs across town eats the morning.
- Volume-based pricing gets quoted differently by whoever answers the phone.
- Cash and card collected on-site rarely match the day's paperwork.
How BH Dispatch helps
Turn inquiries into booked jobs
Calls, texts, and web requests with photos become jobs with the address and scope captured — ready to quote and schedule.
Dispatch the crew by text
Send the job — address, scope, price — to the crew by text, and keep the day's stops organized.
Invoice and settle on-site
Branded receipts go out by text, and crew or subcontractor payouts reconcile automatically.
How different junk removal businesses run on it
The one-truck hauler
You answer the phone, price the load, and drive the truck. Every call, text, and web request becomes a job with the photos, address, and scope attached, so a quote you gave on Tuesday is still on the record on Friday. Estimates and receipts go out by text from the curb, and the free plan covers all of it with no credit card.
The multi-crew junk removal business
Two or three trucks running back-to-back stops stop living in a group text. Each haul is a job with its own address, scope, and price, dispatched to the crew that is closest to it, so the morning is a list of stops instead of a round of phone calls asking where everyone is.
The hauler who subcontracts overflow
Send the loads you cannot get to out to partner trucks the same way you dispatch your own crew. Per-crew and per-company rates settle two-sided, with statements that reconcile to the penny for both sides — 60+ technicians and 40+ partner companies already run through BH Dispatch.
One photo quote, start to finish
An illustrative example of the call-to-cash flow described on how it works.
- 1
The photo lands
A customer texts a picture of a garage full of furniture, or sends it through the web chat on your site, and asks what it costs. It becomes a structured job the moment it arrives: name, address, photos, and scope captured, sitting on the board instead of buried in one person's phone.
- 2
Priced and sent to a crew
You price the load off the photos and send a branded estimate by text. When it's accepted, you tap a crew and the address, scope, and price go out as a normal SMS — no app for the crew to install, no callback to ask which house it was.
- 3
Hauled, invoiced, and settled
The crew closes the job from the driveway and a branded receipt lands in the customer's hands. Cash and card collected on-site roll into reports that balance, and subcontractor payouts settle two-sided, so the day's hauls and the day's paperwork match.
Junk Removal dispatch, answered
- Can customers send photos to get a quote?
- Yes — inbound texts and web requests (with photos) become jobs, so you can price the haul and book it fast.
- Can I dispatch a crew rather than a single tech?
- Yes. Assign the job and the details go out by text, keeping back-to-back stops organized for the day.
- Does it handle on-site payment and receipts?
- Receipts, yes — send a branded receipt by text the moment the job's done, record how it was paid, and the settlement math reconciles itself. You collect payment however you do today; BH Dispatch keeps the record straight.
- Does it cover the whole job — quote to hauled to paid?
- Yes — quoting from photos, booking, crew dispatch by text, on-site receipts, and reports live in one dispatch management system, so the day's hauls and the day's paperwork always match. Start free.
- Can it run several trucks as one junk removal dispatch system?
- Yes. Every truck and crew works off the same board, so a job is dispatched once, to one crew, with its address and price attached. That is the whole point of running a single dispatch system rather than a shared spreadsheet and a group text — you can see what is booked, what is out, and what is done without calling anyone to ask.
- Do my crews need to install an app?
- No. Dispatch goes out as a normal text message with the address, scope, and price, so employees and subcontractors can take hauls without installing or learning anything new.
- Is there a free plan for junk removal dispatch software?
- Yes. The free plan is $0 and ad-supported, not a trial. It includes job tracking, your team, customers, estimates and receipts, and live website chat, with no credit card and no expiration date. Calls and SMS are on paid plans, and we say that up front.
See it on your junk removal jobs
Start on the free plan, no credit card, and see it on your own junk removaljobs today. Ready for the phone system? Book a demo and we'll talk early access.