Locksmith dispatch software that keeps every lockout yours
BH Dispatch runs live lockout calls every day inside a real, working locksmith company: 12,000+ jobs tracked and five years of job history under one roof. When the next call rings, it becomes a dispatched job in seconds, and your tech gets the address, price, and key details as a normal text.
The four ways a locksmith day falls apart
The lockout goes to whoever answers
A customer locked out of a car or a house calls down the search results until someone picks up. If your line rings out while you are on a job, that call, and the job behind it, is gone.
Job details live in scattered texts
Key codes, year-make-model, gate codes, and the agreed price end up split across text threads and scribbled notes. The tech calls you back from the driveway to ask anyway.
Dispatching by phone eats your day
Call the tech, text the address, re-type the price, answer the 'where am I going?' follow-up. Multiply by every job, every day, across a team spread all over town.
Curbside paperwork never catches up
Cash, card, and the receipt all happen at the curb. Paperwork that waits until you are back at the shop tends not to happen, and the week's numbers stop matching.
Built for the way locksmith shops actually run
One van or a whole network of partner companies, the day runs the same way: the call becomes a job, the job goes out by text, and the receipt is sent before the van pulls away.
The one-van owner-operator
You cut the keys, answer the phone, and send the receipts. Every call, text, and web chat becomes a job with the address and details captured, so nothing depends on what you can remember at a stoplight. Estimates and receipts go out by text from the curb, and the free plan covers all of it with no credit card.
The multi-tech shop
A dispatcher runs the board while techs cover different parts of town. Each job carries its price and key details and goes out by normal text to whichever tech you tap, so the 'where am I going?' callbacks stop eating the day. Weekly technician reports keep the shop's numbers straight.
The dispatch network
Some locksmith companies route work to partner companies as well as their own techs. Per-technician and per-company rates settle two-sided, with statements that reconcile to the penny for both sides. 60+ technicians and 40+ partner companies are dispatched through BH Dispatch today.
Every feature, mapped to locksmith work
The same tools described on the features overview, seen through a locksmith's day: lockouts, rekeys, installs, and the paperwork behind them.
Calls & SMS in one inbox
Paid plansYour business line lives inside the app, so lockout calls, callbacks, and customer texts sit in one place, each pinned to the job it belongs to.
Every job on one board
Each lockout, rekey, or install is a structured job with the name, address, price, and notes captured, so a busy Monday stays a list instead of a pile of voicemails.
Dispatch by normal text
Assign the job and the tech gets the address, price, and key details as a regular SMS. No app for your techs to install, no callback, no copy-paste.
Job notes that travel
Key codes, year-make-model, and gate codes live on the job and go out with the dispatch text, so the tech arrives ready instead of calling from the driveway.
Estimates & receipts in seconds
Send a branded receipt by text before you have left the driveway. Instant paperwork gets paid faster, and the record matches the money.
Live website chat
Free planDrop the chat widget on your locksmith site and answer visitors in real time on the same screen as everything else. A browser tab becomes a booked job.
Subcontractor settlement
If you dispatch to partner locksmiths, per-technician and per-company rates settle two-sided, with statements that reconcile to the penny for both sides.
AI assist that waits for you
It drafts replies, books appointments, and preps job closures from a technician's text. Nothing goes out until you approve it.
One lockout, start to finish
An illustrative example of the call-to-cash flow described on how it works.
- 1
The lockout call lands
A car lockout comes in by call, text, or web chat and becomes a structured job the moment it lands: name, location, and vehicle details captured.
- 2
Your nearest tech gets a text
You tap a technician and the address, price, and key details go out as a normal SMS. The tech is rolling without a callback.
- 3
Closed and paid at the curb
The tech texts the outcome, the job closes, and a branded receipt is in the customer's hands before the van pulls away.
Locksmith dispatch software, answered
- Is there a free plan for locksmith dispatch software?
- Yes. The free plan is $0 and ad-supported, not a trial. It includes job tracking, your team, customers, estimates and receipts, and live website chat, with no credit card and no expiration date. Calls and SMS are on paid plans, and we say that up front.
- Do my locksmith techs need to install an app?
- No. Dispatch goes out as a normal text message with the address, price, and key details, so there is nothing for your techs to install or learn before they can take jobs.
- How is this different from generic job dispatching software?
- BH Dispatch was born on the dispatch floor of a real, working locksmith company that answers service calls every day, with 12,000+ jobs tracked and five years of job history under one roof. Lockout urgency, curbside receipts, and key-detail notes are the core of the product, not an afterthought.
- Can website visitors book locksmith jobs through chat?
- Yes. The live website chat widget is included on the free plan. Drop it on your own site and answer visitors in real time; the conversation becomes a job on the same board as your calls and texts.
See it on your own lockout calls
Start on the free plan, no credit card, and run it on your own locksmith jobs today. Want your phone line inside the app too? Book a demo and we will talk early access.