From a missed call to a paid job— here's how
BH Dispatch follows the real shape of a service day: a job comes in, the right tech gets it, the work gets done, and the money lands — with the software doing the parts you hate. Same flow whether you run one truck or twenty, wherever your trucks roll.
“BH Dispatch wasn't built in a boardroom or a beta program. It was built inside a real, working locksmith company that answers service calls every day — and every step on this page exists because that dispatch floor needed it, usually by Friday. Today it holds 12,000+ tracked jobs and 5 years of job history under one roof — and it still runs that floor every morning. Now it can run yours.”
- 1
Every call, text, chat, and email becomes a job — automatically
The problem: You're under a sink, on a ladder, or driving. The phone rings, you can't grab it — and that missed call just dialed the next shop in the search results. Meanwhile leads are scattered across your cell, a business line, a chat widget, and a notepad on the dash.
With BH Dispatch: Your business line lives inside one app. Every inbound call, text, web chat, and email becomes a structured job on its own — name, number, address, and what they need — so nothing slips while you're working. Plain talk on plans: calls and texting run on paid plans; the live website chat widget is included free from day one.
- 2
The right tech is rolling in seconds — address, price, and notes included
The problem: Assigning a job used to mean a phone call, then a follow-up text with the address, then re-typing the price and the notes, then a 'wait, where am I going again?' text an hour later.
With BH Dispatch: Pick the technician and the job goes out as a normal text — address, price, and notes, formatted the same way every time. No copy-paste, no repeating yourself, no app your techs will refuse to install.
- 3
The busywork drafts itself — nothing sends until you approve
The problem: Replying to every customer, chasing details, booking the slot, writing it all up — it eats the day, and it's the first thing to slip when the board gets busy.
With BH Dispatch: AI assist reads incoming messages, drafts the replies, books the appointment, and can even close out a job from the tech's text. Nothing goes out until you tap approve. Your customers talk to your people — the software just stops you doing the typing.
- 4
Estimates and receipts go out before you leave the driveway
The problem: The job's done, but the paperwork waits until tonight — or tomorrow — and a customer who hasn't gotten a receipt is a customer who hasn't paid yet.
With BH Dispatch: Send a branded estimate or receipt by text or email in seconds, straight from the job. Paperwork on the spot means faster payment and fewer 'can you resend that?' calls.
- 5
Sub payouts that balance to the penny — no spreadsheet
The problem: If you dispatch to subcontractors, payout night is a spreadsheet nightmare — per-tech rates, per-company rates, parts, who owes who — and the totals never quite tie out.
With BH Dispatch: Built for sub-heavy shops from day one: per-technician and per-company rates, two-sided settlement, and statements that reconcile to the penny. Both sides see the same numbers. No more spreadsheet math at 11pm.
- 6
You know what you actually made this week
The problem: Paid, unpaid, parts, margin — pulling the real number together means stitching figures from three places and hoping they match.
With BH Dispatch: Weekly technician reports and company statements generate themselves and always balance. One glance, the real picture, whenever you want it.
See it on your own jobs
Start on the free plan — we'll set up your workspace with job tracking, your team, your customers, estimates and receipts, and live website chat. No credit card, no sales call — the free plan's price is public: $0. Paid-tier early-access pricing is one short demo away.