Garage door dispatch software that catches every spring call
A car trapped behind a broken spring books whoever answers first. BH Dispatch turns the call into a dispatched job in seconds, and your tech rolls with the door type, spring size, and opener model already in the dispatch text. Born on a real dispatch floor with 12,000+ jobs tracked.
Where a garage door day goes sideways
A trapped car books whoever answers
A broken spring with a car behind it is a same-day job. If the call rings out while your crew is on a door, the customer books the next company in the results and that job is gone.
The tech rolls without the right parts
Springs, openers, and panels come in dozens of models. When the door type and spring size live in a text thread nobody can find, the first trip becomes a measuring visit.
Driveway quotes stall the job
Repair-or-replace decisions happen in the driveway. If the estimate has to wait until you are back at the office, the customer keeps shopping while you type.
Install payouts are a weekly headache
Subcontracted installs mean per-company rates, splits, and a payout spreadsheet that never quite ties out at the end of the week.
Built for the way door businesses actually run
Repair shop, dealer, or a mix of both with install crews: the call becomes a job, the job goes out by text, and the numbers still balance on Friday.
The repair-first shop
Springs, cables, openers, and off-track doors, mostly same-day. Calls and texts become jobs instantly with the door details captured, dispatch goes out by text to the nearest tech, and the receipt is in the customer's hands from the driveway.
The install and dealer side
An install is really two visits with a material order in between: the measure, the lead time, and the install date. Notes and the whole conversation stay on one job across every visit, and scheduled installs sit on the same board as urgent repairs instead of on a separate calendar.
The shop that dispatches install crews
Subcontracted installs run on per-technician and per-company rates with two-sided settlement, so weekly payouts reconcile to the penny without the spreadsheet. Crews take jobs by normal text with the address, scope, and price attached, nothing to install or learn.
Every feature, mapped to garage door work
The same tools described on the features overview, seen through a door crew's day: same-day repairs, scheduled installs, and the payouts behind them.
Every job on one board
Spring calls, opener repairs, and install appointments sit on one dispatch board with the address, price, and notes captured, so urgent doors and scheduled installs stop fighting for the same whiteboard.
Calls & SMS in one inbox
Paid plansYour business line lives inside the app. Same-day spring calls, reschedules, and 'is the tech close?' texts stay pinned to the job they belong to.
Dispatch by normal text
Assign the job and your tech gets the address, price, door type, spring size, and opener model as a regular SMS. No app to install, no callback.
Job notes that travel
Model numbers, torsion vs extension, and gate codes live on the job and go out with the dispatch text, so the truck rolls with the right parts the first time.
Estimates & receipts in seconds
Build a branded estimate in the driveway and text it on the spot, then turn it into a receipt when the door is running. The faster quote wins the replacement.
Live website chat
Free planA homeowner comparing door companies on your website becomes a booked job through the chat widget, answered on the same screen as everything else.
Subcontractor settlement
Per-technician and per-company rates with two-sided settlement, so subcontracted install payouts reconcile to the penny without the spreadsheet.
Reports that balance
Weekly technician reports and company statements that always add up: paid, unpaid, parts, and margin across repairs and installs at a glance.
One spring call, start to finish
An illustrative example of the call-to-cash flow described on how it works.
- 1
The spring call lands
A homeowner with a car trapped behind a broken spring calls, texts, or opens the web chat. It becomes a structured job the moment it lands: name, address, and door details captured.
- 2
The nearest tech gets a text
You tap a technician and the address, price, spring size, and opener model go out as a normal SMS. The truck rolls with the right parts on board.
- 3
Quoted, fixed, and paid in the driveway
The tech texts the outcome, the job closes, and a branded receipt lands in the customer's hands before the truck leaves the curb.
Garage door dispatch software, answered
- Is there a free plan for garage door dispatch software?
- Yes. The free plan is $0 and ad-supported, not a trial. It includes job tracking, your team, customers, estimates and receipts, and live website chat, with no credit card and no expiration date. Calls and SMS are on paid plans, and we say that up front.
- Can I send estimates for door and opener replacements?
- Yes. Build a branded estimate from the job and text or email it on the spot, then convert it to a receipt when the work is done. What was quoted, done, and paid rolls into reports that balance.
- Do my garage door techs need to learn new software?
- No. Dispatch goes out as a normal text message with the address, price, and door details, so techs and install crews can take jobs without installing or learning anything new.
- What happens when several spring calls come in at once?
- Every call, text, and web chat becomes a job automatically, each with its urgency captured, so a cold-snap morning stays an organized list instead of a pile of voicemails. The product was born on a real dispatch floor that lives on emergency call volume.
See it on your own door calls
Start on the free plan, no credit card, and run it on your own garage door jobs today. Want your phone line inside the app too? Book a demo and we will talk early access.