SMS Terms

Program description

BH Dispatch sends SMS text messages only to people who ask for them: people who submit the demo form on bhdispatch.app and tick its SMS consent box, people who text our support line, and people who call it and say yes when we ask to text them. These are service and account-related messages, never marketing.

Program name: BH Dispatch. What we text: replies about your demo request or support question, demo and setup-call confirmations and reminders, and links to sign in.

The number we text from

Texts come from BH Dispatch's registered business number, (248) 750-8797, which is also our support line. It is a standard 10-digit (10DLC) business number, not a short code: you opt in and opt out with that number.

How you opt in

There are three ways to opt in. All are optional: consent to receive SMS is not a condition of any purchase — you can use the free plan and contact us by email or phone instead.

1. The demo form. You opt in by submitting the demo form on bhdispatch.app (https://bhdispatch.app/#demo) and ticking the SMS consent checkbox, which is unchecked by default. The form sends without the box ticked, and we text only people who tick it.

The checkbox reads: “I agree to receive SMS from BH Dispatch about my request. Message frequency varies; message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. We do not share your mobile number with third parties for marketing. See our SMS Terms and Privacy Policy.”

2. Texting our support line. If you use BH Dispatch or have a question about it, text (248) 750-8797. Texting us first is how you opt in to our replies: a person answers about that request only, and nothing else is sent to you. Our FAQ publishes the number, with links to these SMS Terms and our Privacy Policy, and this notice: “By texting BH Dispatch for support, you agree to receive replies about your request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. We don't share your mobile number with third parties for marketing.”

3. Calling our support line. If you call (248) 750-8797, we text you about the call only if you say yes when we ask: “May BH Dispatch text you about this support request at this number? Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. We don't share your mobile number for marketing.”

Message frequency

Message frequency varies and depends on your interaction with us — typically a few messages while we set up your workspace, follow up on your request, or answer your support question.

Rates

Message and data rates may apply, depending on your mobile carrier and plan. BH Dispatch does not charge you for the messages themselves.

Opt out and help

Reply STOP to any message to unsubscribe at any time; you'll get one confirmation and then no further texts. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT work too, and START subscribes you again. After STOP we can't answer you by text, so if you text our support line again, reply START first, or call or email us.

Reply HELP for help, call (248) 750-8797, or email oren@bhdispatch.app. You can also just tell us you'd rather not receive texts.

Carriers and privacy

Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; SMS opt-in data and consent will not be shared, sold, rented, or transferred to any third parties for any purpose. See our Privacy Policy for the full picture.

Texts from businesses that use BH Dispatch

Businesses that use BH Dispatch text their own customers and technicians under their own name, from their own registered number, under their own program terms. Each business's opt-in page, SMS terms and SMS privacy policy are published on its own page at bhdispatch.app/sms-consent/ followed by the business's name, and linked from its registration. These terms cover only the texts BH Dispatch itself sends.